If you want to request for a refund please open a support at our helpdesk. If you open a dispute on PayPal it will only delay the entire refund process and it can take up to weeks or even months to get the refund done if you open a dispute on PayPal.
Although we are very liberal with our refund policy It is important to understand that we don’t offer no question ask refund policy. We will refund you only if we fail to deliver you the promised product or we fail to rectify the issue that you face with the product. We can also refund you if there are other genuine reasons.